Our ethos is to work with our clients to deliver bespoke and tailor-made programs which meet their requirements and business needs. This means we take a hands-on and partnership approach to understand the content, setting, business challenges and methods of learning suitable for the environment.
We use our proprietary methodology to understand business needs, define the implementation approach and in turn deliver a high-quality product.
To ensure you receive the best quality, we also ensure all of our programs are CIPD certified
Do you need a one off session or are you embarking on a journey? Our coaches have a breadth of specialities that will match your needs.
They are located around the world, so you can have coaching at a time that works for you. All are seasoned coaches (over 200 hours) and ICF certified.
What makes us different
Both our learning programs and coaching are a true reflection of what Reach Outstanding stands for: a passion to help people realise their dreams and growth ambition.
As a company, Reach Outstanding has already delivered a series of programs and workshops for many UAE companies and around the world. We have an insight and understanding of the people and cultural setting of the organisation.
Our trainers and coaches have received many accolades and awards. Each and everyone of them has years of industry experience and are experts in their own fields. Within Reach Outstanding, we also have many assessments available to help you get a benchmark of where you are at.
In addition, our CEO recently received a very prestigious accolade from the industry when he was honoured with the Excellence in Leadership Award for his contribution to the Financial Services Industry at the Finex conference in Dubai 2020.
Cancellations within 6 hours or ‘no-shows’ are subject to full payment at the Coach’s discretion and this includes the first session. Re-scheduling is left at the Coach’s discretion.
This coaching relationship, as well as all information (documented or verbal) that the Client shares with the Coach as part of this relationship, is bound by the principles of confidentiality set forth in the ICF Code of Ethics. However, please be aware that the Coach-Client relationship is not considered a legally confidential relationship (like the medical and legal professions) and thus communications are not subject to the protection of any legally recognized privilege. The Coach agrees not to disclose any information pertaining to the Client without the Client’s written consent. The Coach will not disclose the Client’s name as a reference without the Client’s consent.
Confidential Information does not include information that: (a) was in the Coach’s possession prior to its being furnished by the Client; (b) is generally known to the public or in the Client’s industry; (c) is obtained by the Coach from a third party, without breach of any obligation to the Client; (d) is independently developed by the Coach without use of or reference to the Client’s confidential information; or (e) the Coach is required by statute, lawfully issued subpoena, or by court order to disclose; (f) is disclosed to the Coach and as a result of such disclosure the Coach reasonably believes there to be an imminent or likely risk of danger or harm to the Client or others; and (g) involves illegal activity. The Client also acknowledges his or her continuing obligation to raise any confidentiality questions or concerns with the Coach in a timely manner.
What is your late start policy?
If the Client is late for an appointment please understand that respecting following clients, the session will need to finish at the agreed time. However, if the Client isn’t reachable within 20 minutes of the starting time (for a one hour session) or within 10 minutes (for a 30 minutes session), the session will be cancelled.
The Client acknowledges that coaching does not involve the diagnosis or treatment of mental disorders as defined by the American Psychiatric Association and that coaching is not to be used as a substitute for counselling, psychotherapy, psychoanalysis, mental health care, substance abuse treatment, or other professional advice by legal, medical or other qualified professionals and that it is the Client’s exclusive responsibility to seek such independent professional guidance as needed. If Client is currently under the care of a mental health professional, it is recommended that the Client promptly inform the mental health care provider of the nature and extent of the coaching relationship agreed upon by the Client and the Coach.
Except as expressly provided, the Coach makes no guarantees, representations or warranties of any kind or nature, express or implied with respect to the coaching services negotiated, agreed upon and rendered. In no event shall the Coach be liable to the Client for any indirect, consequential or special damages. Notwithstanding any damages that the Client may incur, the Coach’s entire liability under this Agreement, and the Client’s exclusive remedy, shall be limited to the amount actually paid by the Client to the Coach under this Agreement for all coaching services rendered through and including the termination date.